The last thing we will want to check for is if there has been a Condense ran recently.Ī condense is a feature of QuickBooks that helps remove information prior to a cutoff date. If everyone is in the correct file let’s keep moving on. It would be suggested to do this on each computer that everyone who works in QuickBooks currently uses to make sure everyone is on the correct file. You may need to check with your local IT for the correct file path that points to your server or computer that is hosting your company file. What you will want to confirm with this file path location is that it is pointing to your company file that everyone else is working in. The File Information section from the Product Information screen shows us the file location of the currently open company file. This will give us the file path of the file we’re currently working in. What we’re looking for is the File Information part of the window about halfway down. This window shows quite a bit of information about your currently open company file. This will bring up the Product Information window. With QuickBooks open, and signed into your company file, press the F2 key. ![]() This can sometimes happen if the company file needed to be copied off the network for one reason or another, or someone restored a backup and then neglected to open the regular company file. After going through the Audit Trail report if you’re unable to locate your missing transaction you will want to move onto the next section.Īt this point, if the Audit Trail report isn’t allowing us to locate any missing information, we would want to check for the possibility that we have someone working in a different company file than everyone else. Unfortunately, we cannot filter the report by this column, but you can export it to excel and with some filtering and searching you can get some customization. This shows which QuickBooks user was signed into QuickBooks when the transaction was saved. You can notice one the columns that is visible is the Last Modified By column. The bold section under the Date column indicates that particular line item has changed from its previous state. This can be greatly beneficial in locating a transaction that someone has changed or modified from its original value. What you’re looking for is a section in bold which will indicate that part of the transaction was changed and then saved from its previous value. You may even see several lines listed that look like the same transaction but with slight changes. You should now see several items listed on the page. Now go ahead and press OK and we’ll look at what we see on the report. This way you can identify the person assigned to the transaction along with the correct date you’re looking for. Typically, you would want to start with the Transaction Type filter and the Name filter along with the Date. ![]() Hit the Customize Report button up on the of the report page and then go to the Filters tab and add some filters to locate your transaction. To open the Audit Trail Report, open the Reports menu, select Accountant & Taxes, and finally, Audit Trail.įrom here you can customize the report like any other report you’re familiar with in QuickBooks. It even goes one step further and shows you any historical changes that have been made on transactions. This report will show all transactions that have been entered in your company file, even those that have been deleted. The first place we would want to check is the Audit Trail Report. Chances are you did in fact enter it into QuickBooks, but did you enter it into the correct company file?įollow these simple steps to get back on track. You’ve gone around and asked your co-workers if they know what happened to it but no one seems to know. What Steps Must I Take to Locate Missing Transactions in QuickBooks Desktop? ![]() Have you ever been working in your company file only to find out that you cannot locate a transaction that you have previously entered? Here are some steps you can follow to check and see if you can locate those missing transactions. QuickBooks Inventory Tracking to Fishbowl.
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